Terms and Conditions

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Product Information:

We strive to provide accurate and up-to-date information regarding our products, including descriptions, pricing, and availability. However, we cannot guarantee that all information is entirely error-free. In the event of inaccuracies, we reserve the right to correct any errors and modify product details without prior notice.

Order Acceptance:

Placing an order on our website constitutes an offer to purchase the selected products. However, order acceptance is subject to verification of payment, product availability, and our discretion. We reserve the right to refuse or cancel any order for any reason, including but not limited to suspicion of fraudulent activity or pricing errors.

Pricing and Payment:

The prices listed on our website are presented in the specified currency and do not include any relevant shipping fees, unless explicitly mentioned otherwise. Payment is mandatory upon purchase, and we solely accept Instapay methods, as detailed during the checkout process. We maintain the right to modify prices and payment alternatives at our own discretion.

Shipping and Delivery:

We aim to process and ship orders promptly, but delivery times may vary depending on factors beyond our control. Shipping costs and estimated delivery times are provided during checkout and are subject to change. We are not responsible for delays incurred during transit, but we will assist you in resolving any issues to the best of our ability.

Returns and Exchanges:

As stated in our refund policy, we do not offer refunds on purchases. However, if you receive a damaged or defective item, please contact us immediately for assistance. We may offer exchanges or store credit at our discretion, provided that the item is returned in its original condition within the specified timeframe.

Privacy and Security:

Your privacy and security are of utmost importance to us. We collect and process personal information in accordance with our Privacy Policy, which outlines how we handle your data. By using our website, you consent to the collection, storage, and use of your information as described in our Privacy Policy.

Intellectual Property

All content, including but not limited to text, images, logos, and trademarks, displayed on our website is the property of Solitaire or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without prior written permission from Solitaire.


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Solitaire jewellery®