Refund Policy

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Refund Policy:

Thank you for shopping at Solitaire, your trusted destination for exquisite gold jewelry. While we strive to provide you with the highest quality products and exceptional customer service, we understand that occasionally, circumstances may require a return or exchange. Unfortunately, due to the nature of our products, we do not offer refunds on purchases made at Solitaire. We apologize for any inconvenience this may cause. Our commitment to quality means that each piece of jewelry undergoes rigorous inspection before it reaches your hands, ensuring that it meets our stringent standards. In the rare event that you receive a damaged or defective item, please contact us immediately, and we will work diligently to resolve the issue to your satisfaction. We stand behind the craftsmanship of our products and will gladly assist you in any way we can. Please note that all sales are final, and we appreciate your understanding in this matter. Your trust in Solitaire is invaluable to us, and we are committed to providing you with an exceptional shopping experience every time. If you have any questions or concerns regarding our refund policy or any other aspect of your purchase, please don't hesitate to contact our customer service team. We are here to assist you in any way we can. Thank you for choosing Solitaire for your gold jewelry needs. We look forward to serving you again soon.


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